The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
CHF 28 per day
Baggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Security
Baggage storage
Elevator
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Skiing
Hiking
Cycling
Services
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's menu
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Terrace
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Seidenhofstrasse 5,
Lucerne,
Switzerland,
CH-6002,
Canton of Lucerne
Map view
street view
Seidenhofstrasse 5,
Lucerne,
Switzerland,
CH-6002,
Canton of Lucerne
City landmarks
Square
Lion Monument
3200 ft
Bridges
Spreuer Bridge
2100 ft
Museums
Swiss Museum of Transport
1.3
mi
Museums
Glacier Garden of Lucerne
4000 ft
Museums
Bourbaki Panorama
3400 ft
Museums
Alpineum
3700 ft
Parks
Inseli Park
2700 ft
6004 Lucerne
Museggmauer
2900 ft
Church
Church of St. Leodegar
3200 ft
Mall
Nationalquai
2600 ft
Haldenstrasse 31
St Mark's Church
2900 ft
Kanonenstrasse
LA Collection'Air Art Park at Chateau Guetsch in Lucerne
3300 ft
Casinos
Grand Casino Luzern
3500 ft
Nearby
Bridges
Chapel Bridge
1300 ft
Events
KKL Culture and Convention Center Lucerne
1300 ft
Bahnhofstrasse 11a
Jesuit Church
900 ft
Church
Franciscan Church
1500 ft
Museums
Rosengart Collection Lucerne
400 ft
LucerneSwitzerland
Lake Lucerne
1100 ft
Museums
Modern Art Museum
1000 ft
LucerneSwitzerland
Old Town Lucerne
1400 ft
Museums
Natur-Museum Luzern
1800 ft
Public Building
Town Hall
800 ft
Reusssteg 1
Nadelwehr Luzern
1000 ft
Museums
Historisches Museum Luzern
1600 ft
Square
Kornmarkt
900 ft
Hertensteinstrasse 30
Matthauskirche
1700 ft
Museggmauer
The Nine Towers
1900 ft
Kapellpl. 1a
Saint Peters Church
1000 ft
Square
Schwanenplatz
1200 ft
Restaurants
Pacifico
600 ft
Pilatusstrasse 15 6002 Lucerne
Pizzeria La Baracca
600 ft
Theaterstrasse 7
Bistro du Theatre
600 ft
Theaterstrasse 5
Restaurant Rathaus Brauerei Luzern
1400 ft
Unter der Egg 2
Globus
400 ft
Pilatusstrasse 4
Ristorante Rossini
1100 ft
Bahnhofstrasse 7
Ristorante Due
600 ft
Theaterstrasse 7
Restaurant La Cucina
1100 ft
Pilatusstrasse 29 6002 Lucerne
Syrtaki
400 ft
Morgartenstrasse 5
dean&david
400 ft
4 Morgartenstrasse
Zunfthausrestaurant Pfistern
1300 ft
Kornmarkt 4
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Clean rooms
Convenient location
Limited breakfast options
Small rooms
7.6/10
Very good
Rooms
7.7
Location
9.2
Service
8.2
Dining
6.5
Guest reviews
7.6/10
based on 12 reviews
8.3
8.3/10 based on 2428 reviews
William
United States of America,
May
2024
7.6/10
During my middle stay at the hotel, I found the rooms to be well-equipped with a hairdryer, fridge, and an espresso coffee machine that provided delicious coffee K cups daily. It was a letdown that breakfast wasn't included, and the cleanliness did not meet the standards for a 4-star hotel at this price point.
Rooms
7.0
The rooms, though not as clean as expected for a 4-star hotel, were well-equipped with amenities like a hairdryer, fridge, and a delicious espresso coffee machine with various coffee K cups provided daily.
Service
9.0
The service was top-notch, from providing an early check-in to being extremely welcoming and accommodating throughout my stay. However, I was a bit disappointed when they didn't refer me to the Central Station as requested.
Location
8.0
The location was just perfect, within walking distance to Luzern Central Station but tucked away quietly in a street near the Chapel Bridge leading to Luzern Old Town. However, the absence of simple touches like free drinking water was felt.
Dining
6.0
The surrounding dirty plates and tables were a downside.
Facilities
The facilities were adequate, although some simple improvements in the dining area could enhance the overall experience.
Brian
United Kingdom,
April
2024
8.2/10
I had a pleasant stay at the hotel. The rooms were small but clean and very comfortable, and the service was professional and welcoming. The location was convenient, close to the station and the Lake, offering easy access to key attractions. The dining experience was good, with a variety of options, though more variety in breakfast would have been appreciated.
Rooms
8.0
The rooms are on the smaller side but very clean and comfortable.
Service
9.0
The staff handled everything in a very professional and welcoming manner.
Location
9.0
The location is good, very close to the station and the Lake, making it easy to explore the area.
Dining
7.0
The dining offered a good variety, but more options for breakfast would have been nice.
Facilities
8.0
The hotel offers a range of amenities to enhance the stay.
Clean rooms
Limited breakfast options
Alexander
United Kingdom,
March
2024
7.4/10
The hotel is situated in a buzzing area with plenty of shops and restaurants, just 5 minutes from the railway station and the famous Chapel Bridge. The rooms were clean and tidy, although a bit small and lacking an electric kettle. The service was agreeable and helpful, although a bit patronizing at times. The location is perfect for exploring the city, only a short walk from the main train station and the iconic bridge. The dining experience offered sufficient quantities of food but had an additional cost on top of an already pricey room tariff. The facilities were neat and tidy, with Italian products available.
Rooms
7.0
The rooms were neat and tidy, but had very few lights. The cleaners were friendly, helpful, and efficient with a view of Mt Pilatus.
Service
8.0
The service was good and staff were out to help, although not overly warm.
Location
9.0
The location is brilliant for touring the city, close to the train station and Chapel Bridge with all the tourist attractions nearby.
Dining
6.0
The dining experience had sufficient quantities of cereal, egg, meat, and cheese but wasn't laid out in an orderly fashion, coming at an additional cost.
Facilities
7.0
The facilities were good, offering Italian products.
Joe
United Kingdom,
March
2024
7.4/10
The hotel offers clean and spacious rooms with welcome amenities like coffee machines, although a minor incident with a door led to a trip to the hospital. The service was attentive and accommodating despite noise issues from nearby renovations. The location is superb, close to transportation links and major attractions, with easy access to the river. Dining options varied, with some room for improvement, while the facilities were generally satisfactory.
Rooms
8.0
The rooms are clean, large, and equipped with convenient amenities like coffee machines and complimentary carbonated water.
Service
7.0
I appreciated the efforts of the friendly staff who were attentive despite external noise disruptions.
Location
9.0
The hotel's central location near the station and key tourist spots made exploring the city effortless.
Dining
6.0
Dining options had some room for improvement but generally met expectations.
Facilities
7.0
The facilities met basic needs, although some areas could be upgraded for increased comfort.
Sarah
United Kingdom,
November
2023
8.4/10
The hotel has a great location close to the center of town, train station, and boat docks, with very friendly service and plenty of amenities. The rooms are spacious but only have twin beds, and there might be delays in getting access before 3 pm.
Rooms
8.0
The rooms are very spacious and clean, although they only have twin beds.
Service
9.0
The service is top-notch, with nice staff who are very friendly and helpful with plenty of amenities available.
Location
10.0
The hotel's location is ideal, just around 2 minutes' walk from the train station and 1 minute from Kapellbrucke, making it convenient for exploring Lucern attractions.
Dining
7.0
The dining options are good, although it could have been more varied, with everything you need available but some room for improvement.
Facilities
8.0
The facilities are well-equipped and cater to various needs, ensuring a comfortable stay for guests.
Leon
United Kingdom,
September
2023
6.6/10
My stay at the hotel was quite pleasant overall. The rooms were spacious and very comfortable, although there was a faint smell of smoke that lingered. The breakfast wasn't ready on time, but the furnished balcony provided a nice touch. The service was a bit hit or miss; some staff members were exceptionally helpful and friendly, while others seemed less willing to assist. The location, however, was superb, within walking distance of key attractions like the river and train station. The dining experience left something to be desired, with limited variety causing us to seek breakfast elsewhere. The facilities were decent, and the price was reasonable for the value provided.
Rooms
7.0
The rooms were spacious and very comfortable, with a furnished balcony.
Service
6.0
While some staff members were helpful and dressed festively, others seemed reluctant to offer more than the basics.
Location
9.0
The hotel's location was superb, with easy access to key attractions and plenty of dining options nearby.
Dining
5.0
The breakfast experience was a bit chaotic, leading us to opt for meals elsewhere during our stay.
Facilities
6.0
The hotel had adequate facilities to meet basic needs.
John
United Kingdom,
September
2023
7.8/10
I accidentally entered our room with the hotel room card, but the rooms were cozy and very comfortable. Despite being small even by European standards, they were not very different from a cruise ship room, yet surprisingly big.
Rooms
8.0
The rooms were cozy and very comfortable. I even entered our room by mistake through the hotel room card, but it was quite an experience.
Service
7.0
The service was very friendly and helpful. They constantly asked for refills and cleared plates away, though they were a bit standoffish, possibly due to the language barrier.
Location
9.0
The location was excellent, right in the city and within walking distance of the train station, chapel bridge, and lots of tourist attractions.
Dining
6.0
The dining experience was a bit chaotic, so we chose to skip it and pay for breakfast elsewhere. Despite the chaos, it was worth the CHF 15 per person.
Facilities
9.0
The facilities were in comfort, cleanliness first class, making it a clean, spacious place to stay with an amazing location.
clean
chaotic dining
Peter
United Kingdom,
August
2023
8.6/10
I was drawn back to this hotel's amazing location near the railway station and the friendly staff make it a top choice. The clean and comfortable rooms were a delight, yet the warm temperature could be improved for better sleep. Although the dining experience had its downsides, the overall value for money was satisfying.
Rooms
8.0
The rooms were exactly as pictured, clean, and comfortable despite being a bit warm for sleeping.
Service
9.0
The service was very helpful, especially with recommending restaurants and explaining the public transportation system.
Location
10.0
The hotel's proximity to the railway station and other key locations was absolutely amazing.
Dining
7.0
The dining experience had its flaws, but the variety and freshness of bakery products were appealing.
Facilities
9.0
The hotel offered a range of facilities to enhance the stay, adding value for the price paid.
Cleanliness
Warm room
Gareth
United Kingdom,
July
2023
8.4/10
The hotel is conveniently located near the train station and Chapel Bridge, making it a practical choice for exploring the city. The rooms, although small, are exceptionally clean and comfortable. The service is friendly and accommodating, providing a pleasant experience overall.
Rooms
8.0
The room, although small, was very comfortable and spotlessly clean.
Service
9.0
The service was genuinely helpful and the staff always had a smile.
Location
9.0
The location is excellent, close to the train station, Chapel Bridge, and other key attractions, with the convenience of an elevator to reach the hotel easily.
Dining
8.0
The dining experience was enjoyable, offering a nice variety of fresh products.
Facilities
8.0
The hotel provides all the necessary amenities for a comfortable stay.
Corey
United States of America,
June
2023
7.2/10
The hotel offers simplistic design rooms that are clean but not very comfortable. The service from the staff is friendly and efficient. The location is superb, close to the train station and other attractions. The dining experience is average at best, with some chaos during busy times.
Rooms
6.0
The room, though clean, lacked comfort and was made up late in the afternoon.
Service
9.0
The staff was most helpful, friendly, and efficient.
Location
9.0
The location is excellent, just a short walk from the train station and near popular landmarks.
Dining
5.0
The dining experience was a bit chaotic during peak hours.
Facilities
7.0
Facilities were standard with no standout features highlighted.
Michael
United States of America,
April
2023
8.2/10
The hotel offers clean, comfortable rooms with a modern touch and a balcony to relax. The staff is mostly cordial and helpful, although some noise issues were noted. The prime location allows easy access to various attractions and dining options.
Rooms
9.0
My room was very clean and modern, with a well-appointed bathroom and an incredibly comfortable bed. I loved having the balcony with two chairs and a table to enjoy the view.
Service
7.0
The service was generally friendly and helpful, although I did encounter some noise disturbances in the morning that affected my peace.
Location
9.0
The hotel's location is perfect for exploring on foot, close to restaurants, shopping, and the train station. The proximity to iconic landmarks and ease of transportation make it a great choice.
Dining
8.0
The dining experience was good with a nice variety of food options, though it could use a bit more variety to enhance the overall experience.
Facilities
8.0
The hotel provides sufficient facilities catering to various needs, ensuring a convenient and enjoyable stay for guests.
Edward
United Kingdom,
April
2023
8.4/10
The hotel is situated perfectly, just a stone's throw away from the Chapel Bridge and Jesuit Church, making it an excellent location. The rooms are cozy and very comfortable with strong air-conditioning but lack storage space. The service is friendly, efficient, and easy in terms of check-ins. The dining experience could be more varied, although fresh French patisseries are a highlight. Overall, a great location with comfortable rooms and friendly service.
Rooms
8.0
The rooms are cozy and very comfortable with strong air-conditioning but lack storage space.
Service
9.0
The service is friendly, efficient, and easy in terms of check-ins.
Location
10.0
The hotel's location is excellent, just a stone's throw away from the Chapel Bridge and Jesuit Church.
Dining
7.0
The dining experience could be more varied, although fresh French patisseries are a highlight.
Facilities
8.0
The hotel offers a comfortable environment for a relaxing stay.
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